Presentation from Richard Davis – Oracle, Paul Hardwick – Seertech, & Scott Mahoney – Omni Pacific Australia.
Scott Mahoney – Omni Pacific Australia
Technology is not the focus – getting anything to work is about why you’re doing it – managing people’s expectations.
What are the processes you need to go through to develop a business case – initially and to maintain ongoing support.
"e-Learning is a tool – not a panacea and is not the right solution for all your training needs"….really??? hmmmm – not sure I totally agree with the e-Learning is a tool statement….isn’t that over simplifying and potentially ignoring the social dimension?
8 stages of e-Learning success:
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Research
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Align
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Assess
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Confirm
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Solution
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Execute
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Evaluate
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Market
7 phases of organisational e-Larning drivers:
- Compliance training – government legislation
- Business needs –
- Supply chain training
- Value chain training – train your clients
- Embedded learning – not a discrete function – part of your operational processes
- Learning cultures – self sustaining cultures
- ooops – he changed the slide before I could finish…bummer!
How to get stakeholder support: Trust + Cost = Value
How to keep ongoing management support: Paul Hardwick
Demonstrate ROI – probably via reduced administration, classroom or instructor costs.
Create a competivite advantage by delivering, on-demand learning that supports business imperatives…
"ROI is perhaps more difficult to determine"…..hmmmm
"e-Learning is not the same as a normal IT based project"….profound!
"a LMS can help your organisation move into a strategic approach to learning" – really – how? Isn’t it just an empty database type piece of software?
aaah – all is revealed – by tracking learning events…
And you can use it to reduce administration workloads…no more Excel spreadsheets…
And…did you know that "LMS platforms have potential applications that people have not thought of – communication processes"….what a relevation!
Take home message: evaluate your success…
Digital Dialogues 