By Paul Harris
It’s easy to garner accolades about e-learning from members of the workforce who are familiar with computers. But what about those who aren’t? How successful is online or CD-ROM learning for workers who aren’t especially computer literate, and how can you overcome their natural resistance to it?
Learner readiness has become the focus for many organisation’s implementation strategies – this case study shows you that sometimes your assumptions about learners being unfamiliar with computers is not an inhibitor to learning!
Read the full article at Learning Circuits:
http://www.learningcircuits.org/2004/may2004/harris.htm
Digital Dialogues 
I totally agree, a good intuitive interface design can fully counteract any lack of computer knowledge on the part of the learner. In any case, good interface design is the key to good learning software regardless of the skill level of the user.
I’ve seen some really nice examples of easy to use learning software and some absolute shockers!